Financial Experience Design 2018 has ended

Create Your Own Event

Financial Experience Design 2018

Erik Johnson

1:00pm PDT

Pre-Conference Design & Innovation Leadership Forum Forum

8:30am PDT

Opening Remarks: Mike Kirkpatrick, SVP, Client Experience & Strategy, Mad*Pow Forum

8:45am PDT

Designing to Build Trust and Deliver Delight: Jess Brown, Aspiration Forum

9:10am PDT

Keynote: Building a World-Class, High-Performance Culture; Acceleration Partners, Robert Glazer Forum

9:35am PDT

Coalesce.ai: AI and Operational Efficiency Strategies for Financial Services Forum

9:55am PDT

Energy Break Commons

10:25am PDT

(Panel) Designing for Financial Wellbeing: Harley Manning, Forrester Research Forum

11:05am PDT

Benefit Selection for Financial Security: Design and Innovation Challenge Winner Announcement Forum

11:15am PDT

Can You Afford Financial Illiteracy Forum

11:35am PDT

Communicating design value to business leaders; perception is everything! Forum

12:00pm PDT

Blending Humanity and Technology to Deliver Breakthrough Experiences Forum

12:25pm PDT

1:25pm PDT

(Panel) Ethical Considerations in Designing for Financial Behavior Change Forum

2:05pm PDT

Real Time Conversational AI: Skyler Place, PhD, Cogito Forum

2:30pm PDT

Designing for Women Isn’t “Pinkwashing” Forum

2:55pm PDT

How we Misthink Money, Behavioral insights from author Jeff Kreisler, PeopleScience.com Forum

3:20pm PDT

Afternoon Break Commons

3:50pm PDT

(Fireside Chat) USAA: Balancing Competing Demands to Achieve Exceptional Customer Experiences: Pamela Barclay, USAA Forum

4:10pm PDT

Designing, Equipping and Maintaining a User Research Lab: Jay Dubois, Fannie Mae Forum

4:35pm PDT

Case Study: Jarbux Forum

4:55pm PDT

Business Transformation: Design is not a Department: Jen Cardello, Fidelity Investments Forum

5:20pm PDT

Closing Remarks: Mike Kirkpatrick, SVP, Client Experience & Strategy, Mad*Pow Forum

5:30pm PDT

Cocktail Reception Deck