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Thursday, October 25 • 12:00pm - 12:25pm
Blending Humanity and Technology to Deliver Breakthrough Experiences

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AI and Data Science is already transforming how we interact with financial services companies. Chatbots, robo-advisors and other tech-based advances can provide benefits, but what's the role of the human being in service and product design? This talk will explore how and why we need to continue to blend technology and human talents to deliver breakthrough experiences.

Speakers
avatar for Michael Kirkpatrick

Michael Kirkpatrick

SVP, Client Experience & Strategy, Mad*Pow
Mike is part of the leadership team here at the Mad*Pow, and is responsible for building and steering key relationships. Mike is responsible for our overall client services approach actively designing the best possible experience for our clients. In his time at Mad*Pow, Mike has contributed... Read More →


Thursday October 25, 2018 12:00pm - 12:25pm
Forum

Attendees (5)