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avatar for Christy Mylks

Christy Mylks

FICO
User Experience Research Lead
Experienced user experience (UX) and usability professional with 10+ years conducting user research and working with a team to design large-scale systems for Fortune 500 companies and nonprofits. A self-starter who needs little supervision and is able to think creatively, work with internal/external clients, and consider the big picture as well as the details. A leader. Proven success in: - user experience strategy - formative, qualitative user research to understand needs, or to uncover innovative solutions - UX design (wireframes, mockups, prototypes) - usability testing, interviews, surveys, focus groups, card sorting, cognitive walk-throughs, heuristic evaluation, contextual inquiry - managing a usability lab - international research - instructional design - facilitation and brainstorming - technical writing and content development Enjoys collaborating and driving the strategic growth of usability-related offices and organizations. Domain knowledge in higher education, health, finance, EMRs, HIX, ACA, and more. Public Trust clearance

My Speakers Sessions

Thursday, October 25
 

10:25am